Legal
Terms of use
Last updated October 30, 2026
These Terms of Use (“Terms”) govern your use of coldwaterriver.com and our related pages, forms, downloads, emails and tools (the “Site”), operated by Coldwater River Holdings LLC and its affiliates (together, “Coldwater River,” “we,” “us”). By using the Site, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Site.
Changes
We may change these Terms, and change, suspend or discontinue any part of the Site, at any time without notice. Changes take effect when posted. Your continued use of the Site means you accept them.
Eligibility
You must be at least 18 years old to use the Site, or use it with the involvement of a parent or guardian.
Information only, not professional advice
Everything on the Site is general information. It is not legal, tax, financial, investment, accounting, mental health or counseling advice, and it is not a substitute for advice from qualified professionals. Using the Site, submitting a form, downloading materials or booking a call does not create a client, advisory, fiduciary or professional relationship. You rely on the Site at your own risk.
Our services, pricing and events
Any services we provide are governed by a separate written agreement. Descriptions, prices and availability on the Site may change at any time without notice and are not offers. We may decline any engagement, speaking request or other request for any reason. A speaking engagement is confirmed only when we agree to it in writing.
Communications
By giving us your contact information, you agree that we may contact you by email, phone and text message, including for marketing, as permitted by law. You can opt out of marketing messages at any time as described in our Privacy Policy.
What you send us
Unless covered by a signed agreement with us, anything you send through the Site, including questions, comments, feedback, ideas and suggestions, is not confidential. You grant us a worldwide, perpetual, irrevocable, royalty-free license to use, copy, modify, publish and otherwise exploit your feedback, ideas and suggestions for any purpose, without compensation to you.
Our content and trademarks
The Site and its content, including text, design, graphics, workbooks, downloads, the Four Laws and excerpts from Both Sides of the Fence, are owned by Coldwater River, Aaron Kreais or our licensors and are protected by copyright, trademark and other laws. Family Office Operating System™ and FOOS™ are trademarks of Coldwater River. All rights not expressly granted are reserved. We grant you a limited, revocable, non-transferable license to view the Site and to use free downloads for your personal, non-commercial use. You may not copy, sell, republish, distribute, create derivative works from or use our content or marks for any commercial purpose without our written permission.
Prohibited uses
You may not use the Site to break the law, submit false or misleading information, send spam, harvest or scrape content or data, introduce malicious code, interfere with the Site’s security or operation, impersonate anyone, or infringe anyone’s rights.
Third-party services
The Site may link to or use third-party websites and services, such as scheduling and payment tools. Their terms govern your use of them, and we are not responsible for them.
Disclaimer of warranties
THE SITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY AND NON-INFRINGEMENT. WE DO NOT GUARANTEE ANY PARTICULAR RESULT OR OUTCOME.
Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, COLDWATER RIVER AND ITS OWNERS, AFFILIATES, OFFICERS, EMPLOYEES AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA OR GOODWILL, ARISING FROM OR RELATED TO THE SITE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE SITE WILL NOT EXCEED $100.
Indemnification
You agree to defend, indemnify and hold harmless Coldwater River and its owners, affiliates, officers, employees and agents from any claims, losses, damages and expenses, including reasonable attorneys’ fees, arising from your use of the Site or your violation of these Terms.
Disputes
These Terms are governed by Ohio law, without regard to conflict-of-law rules. Any dispute related to the Site must be brought exclusively in the state or federal courts serving Wyandot County, Ohio, and you consent to their jurisdiction. To the fullest extent permitted by law, you waive any right to a jury trial and to participate in a class or representative action. Any claim must be brought within one year after it arises.
Termination
We may suspend or end your access to the Site at any time, for any reason.
General
These Terms and our Privacy Policy are the entire agreement between you and us about the Site. If any part is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. We may assign these Terms; you may not.
Contact us
Coldwater River Holdings LLC
422 W Guthrie Dr, Upper Sandusky, OH 43351
aaron@coldwaterriver.com
(567) 232-9011